In case you require emergency support, the BPL iQ Customer Care will attempt to resolve the issue within 6-10 hours. For less critical support, the team will help the customer within 48 hours or two working days.
You can call our helpline 1860 425 2333 or CLICK HERE TO SUBMIT YOUR SUPPORT REQUEST
Find out how your home or office can be automated. Alternately, if you have already installed BPL iQ and need some support or help to alter or enhance any feature or function, please drop us a line here:
It is convenient way to remotely monitor and control any electrical device in your house. It also enables you to make your house safe and secure, which can be monitored remotely from anywhere
Automation features cover Safety, Security, Comfort and Convenience.
You can control lights, air-conditioners, AV devices and blinds remotely. Safety aspects such as gas leak detection are also covered through which the valve controller automatically triggers alerts and shuts off valve in the event of any LPG leakage. Any door or window can be wirelessly secured using detectors and will trigger an alarm in case of any intrusion. Sequence of routine actions can be automated by selection of a single button on the touch panel, which gives a true sense of automation.
It is a comprehensive and simple control solution because it only integrates your safety, security, home functions, entertainment and media it also helps you to maximize your energy savings. You decide to automate based on your daily routine and activities that become seamless and simpler to manage.
The cost will depend on the number of devices that are proposed in the house.
There would be a bare minimum cost, which will cover one BPL iQ Controller, BPL application and a Wi-Fi point. The cost of these would be approximately 70,000/. If you want basic automation comprising of two lights, gas leak detector and a stand- alone video phone, the cost would be approximately Rs.1.00 lakh.
Being wireless, the cable requirement will be only for video door phone to controller/internal monitor.
No special wiring is necessary.
One year is the Defect Liability Period. Thereafter, we would recommend you take an Annual Maintenance Contract (AMC).
The AMC will be a small percentage of the value, approximately 3 to 4 percent.
All devices have a manual override. Your lights, curtains, door lock can also be manually operated.
The devices operate in a separate band and will not interfere with existing devices or electronics.
We have trained Service staff, who will attend to your calls.
The solution has a 128 bit security code, which is being used by banking systems and it is as safe as that.
Automation has several benefits like:
a.Coordinating safety, security, lighting, temperatures, entertainment, media, home functions like irrigation etc., b.Reducing in energy consumption c.Allowing remote access control to the user from a smart phone or touch screen
Yes, it is. The touch pad is user-friendly, has to easily recognisable icons, and a one-touch control. It is so simple to learn and use that even children can operate it. More specific actions can be easily configured using Scene Settings to control lighting, temperature and audio video.
Yes, you can.
Yes, you can alter your preferences or add more spaces or items to be controlled and monitored. The BPL iQ Intelligent Automation solution is scalable and can be retrofit in any home, office or business.
Yes, it is a premium solution that you can afford. Depending on your automation need and budget, BPL iQ can tailor a solution for you.
Automation for three-bedroom house usually takes a week, but depends largely upon the size and complexity of your requirements.